Go Back GameStrafe > Off-Topic > The Pub
Reply
 
LinkBack Thread Tools Display Modes
Old September 25th, 2008   #1 (permalink)
Captain
 
TheGnome's Avatar
 
Join Date: Nov 2006
Posts: 1,115
Default The Customer is Always WRONG

So I want to hear your horror stories about dealing with your job. These stories can be about customers, fellow employees, managers, etc.

When I used to work at Lowe's way back, I had a customer who would always constantly nag at me for help. I was brand new at the time and made sure to let her know that I wasn't very familiar with plumbing and was still in the process of being trained.

Despite my warnings, she still believed me to know everything there was about plumbing and when I told her that I had no clue and would find someone who did, she would always whine about how poor the service was and mumble to herself.

Once she was helped by a coworker, everything would be fine. Except she would come back to me 10 minutes later and ask another series of questions and we would go through the whole process all over again. This lady took up over two hours of my time.

Sure I was new and didn't know anything, but come on. But still not getting any thanks after my many attempts to help her?

---

There was also another time when I had been there only two weeks and we were so under staffed that I alone was put in charge of Lighting/Electronics and Plumbing at the same time. I had to tend to about 9 aisles all by myself for about 3 hours. I don't miss that job at all.
__________________


Courage is always greatest when blended with meekness; intellectual ability is most admired when it sparkles in the setting of modest self-distrust; and never does the human soul appear so strong as when it forgoes revenge and dares to forgive any injury.

Friends Don't Let Friends Buy Macs.
(Updated 4/19/08)
Quote:
TheGnome: You know, whenever I have a bad day, I just remember that I have a huge penis and that usually makes me happy.
TheGnome: But you're Asian so I dunno how that will work out for you.
kNIFEhEAVY: Bastard.

Last edited by TheGnome : September 25th, 2008 at 07:04 PM.
TheGnome is online now   Reply With Quote
Old September 26th, 2008   #2 (permalink)
Lieutenant Colonel
 
n00bf00d's Avatar
 
Join Date: Nov 2006
Posts: 1,825
Default Re: The Customer is Always WRONG

Where I work right now, our number has been incorrectly put up as the DMV's number on their website and google maps. We get about 20 phone calls a day that go something like this.

"Any Mountain, how can I help you?
"Yeah, hi, I need my school bus drivers license..."
"This is not the DMV, sir. This is an outdoor store."
"... so how much does the license cost?"
"Sir, you have the wrong number"
"But the website said tha-"
"The website was wrong, sir"
"But I want a license."
"Try calling the DMV, sir."


I figure at this point, if he doesn't get it, he probably shouldn't be driving kids around.
__________________

Quote:
Originally Posted by Kongkiwi View Post
yeah, did bride of the year in Bridal Lingerie, Corset, suspenders, had a little parasol too, big lips, big blonde wig......fuck I was hot......and really drunk. No one told me how to walk in heals, so I had to learn that, unfortunately they didn't tell me about going down stairs. So when I came off stage and down the stairs I went ass up, lucky I was drunk otherwize it might have hurt, a lot. Have you ever tried to walk like a woman? Its all in the hips.....fascinating huh?
n00bf00d is offline   Reply With Quote
Old September 27th, 2008   #3 (permalink)
Warrant Officer 1
 
TheBeardedClam's Avatar
 
Join Date: Jan 2008
Posts: 300
Default Re: The Customer is Always WRONG

Ok, so I used to work at Starbucks. Mind you, it was for a pathetic timeframe of 4 years. So I can't tell you how many customers were assholes. One comes to mind, though. At the time, I was working as a shift supervisor in a Starbucks that was inside of a hospital. It was busy as fuck and there was a policy of tips not being allowed. The reason was because of the McDonalds that was located directly across from us that didn't accept tips because of their corporate policy. Crock. Anywho, there was one doctor, Dr. Nassir, who would come order a fucking (get ready) triple grande, nonfat, extra dry, two raw suger, cappuccino. This guy was so loaded that he had people that would come get his shit for him. Well, needless to say, it was never made correctly. You could make that shit the same everyday but it wouldn't be right, no matter what. And the asshole never left a tip, even though we didn't follow the rules and still left out a tip jar. That cocksucker still pisses me off and I got fired like 4 years ago. LAWL
__________________
Xfire: TheBeardedClam
TheBeardedClam is offline   Reply With Quote
Old September 29th, 2008   #4 (permalink)
FeverGFX Trainee
 
Krewsader's Avatar
 
Join Date: Jul 2006
Location: USA ,PA
Posts: 3,143
Default Re: The Customer is Always WRONG

I sold a 10 as a 20 and the customer thought it was 30.
Krewsader is offline   Reply With Quote
Old September 29th, 2008   #5 (permalink)
Lieutenant Colonel
 
Timmy_theHat's Avatar
 
Join Date: Jun 2006
Location: Land of the World Police
Posts: 2,482
Default Re: The Customer is Always WRONG

custom cars custom cars custom cars custom; cars custom cars custom carscustom cars custom cars custom cars! custom cars custom cars custom cars custom cars custom cars custom cars, custom cars custom cars custom cars. custom cars custom cars custom cars custom cars custom cars custom cars >:3 custom cars custom cars custom cars...custom cars custom cars custom cars!!! >:3
Timmy_theHat is offline   Reply With Quote
Old September 29th, 2008   #6 (permalink)
FeverGFX Trainee
 
Krewsader's Avatar
 
Join Date: Jul 2006
Location: USA ,PA
Posts: 3,143
Default Re: The Customer is Always WRONG

Hey Timmy...























































































custom cars :3
Krewsader is offline   Reply With Quote
Old October 1st, 2008   #7 (permalink)
Lieutenant Colonel
 
Kaninen's Avatar
 
Join Date: Nov 2006
Location: Århus, Denmark
Posts: 2,187
Default Re: The Customer is Always WRONG

Working as a security guard at an art museum I get my share of stupid customers.
People will lie straight to your face about the most irrelevant things.
We have a no photography policy, so a reccuring conversation goes like this:

"Sir, I have to notify you that photography is prohibited"
"I haven't taken any pictures"
"Sir, we have 130 surveillance cameras installed here"
"..."
---
We have a lot of school classes here. Teachers are asked to sign a form upon entering with their group, which specifies our rules. Typically a conversation with teachers goes like so:
"Sir, please keep your group close together so you can monitor them"
"But they're supposed to go around by themselves to do a report"
"I'm sorry, but our rules clearly state that groups have to stay together under supervision of a teacher"
"Well, nobody told me that"
"Sir, you signed a form where you agreed to do exactly that"
"..."

Luckily, in my line of work the customer is never right, we are.
__________________
---- Kaninen - now finally on xfire: denhvidekanin ----
Quote:
Originally Posted by wtf.panda View Post
My motivation is the same thing that motivates everything else in this world. The vagina.
Quote:
Originally Posted by Ashen View Post
Then, when I finally do kill them one time, after they ran up a 10 kill streak on me alone, It's all like HAHAHAHAHAHAAAA!
Quote:
Originally Posted by n00bf00d View Post
Oh rry? Well, fark you mister.

Last edited by Kaninen : October 1st, 2008 at 08:32 AM.
Kaninen is offline   Reply With Quote
Old October 1st, 2008   #8 (permalink)
Captain
 
bassie999's Avatar
 
Join Date: Jul 2006
Location: Geneva, Switzerland
Posts: 1,134
Send a message via Yahoo to bassie999
Default Re: The Customer is Always WRONG

As a former tax adviser, I had to explain the rules to my customers endlessly. They would ask me why they had to obey those rules. And who made them.

It's in the Law. Your government has made them.
bassie999 is offline   Reply With Quote
Old October 1st, 2008   #9 (permalink)
GameStrafe Staff
 
KnifeHeavy's Avatar
 
Join Date: Jan 2007
Posts: 3,355
Default Re: The Customer is Always WRONG

Quote:
Originally Posted by bassie999 View Post
As a former tax adviser,
<ok omg

Quote:
Originally Posted by Kaninen View Post
Working as a security guard at an art museum
<X2

Those are interesting occupations?!?!?!
Kaninen do you get a flashlight only?

Bassie - even tho you arent doing that job my instinct is to despise you

In my job I hate everyone and since its IT based that means that co-workers are retarded too - I love the way people go well my monitor just went blank?!?!?! even though I put my feet up on my pc and kick around like a futbol player maybe its something other than the fing cable??!?!??!

I hate everyone.
__________________
Quote:
Originally Posted by unertl View Post
dont take this the wrong way bro, but this sucks and you suck


KnifeHeavy is offline   Reply With Quote
Old October 1st, 2008   #10 (permalink)
Lieutenant Colonel
 
Kaninen's Avatar
 
Join Date: Nov 2006
Location: Århus, Denmark
Posts: 2,187
Default Re: The Customer is Always WRONG

Flashlight, keys and the most horrible outdated uniform you can imagine. Luckily we have a slighty different outlook at "privatized law enforcement" here. If guards have guns, robbers will too. So we don't.
It's really a quiet job, mine, very few aggressive customers and only minor violent episodes during my six years. I could never work as a bouncer or something like that where violence would be a constant threat. I'm no fan of violence.
I've always imagined a robbery at my job would take place like this:

"This is a robbery!"
"Welcome, Sir. How may I be of assistance"
"This is a robbery!"
"Please, help yourself, Sir. I'll go sit over here in the corner and cry quietly. Let me know if there is anything I can do for you."

- Btw, mr. Butterknife. Isn't hating everyone and feeling superior to them part of the job description when you work with IT..?
__________________
---- Kaninen - now finally on xfire: denhvidekanin ----
Quote:
Originally Posted by wtf.panda View Post
My motivation is the same thing that motivates everything else in this world. The vagina.
Quote:
Originally Posted by Ashen View Post
Then, when I finally do kill them one time, after they ran up a 10 kill streak on me alone, It's all like HAHAHAHAHAHAAAA!
Quote:
Originally Posted by n00bf00d View Post
Oh rry? Well, fark you mister.
Kaninen is offline   Reply With Quote
Old October 1st, 2008   #11 (permalink)
Colonel
 
Ashen's Avatar
 
Join Date: Nov 2006
Location: USA - Nuke and Pave
Posts: 2,979
Send a message via Yahoo to Ashen
Default Re: The Customer is Always WRONG

Quote:
Originally Posted by Kaninen View Post
Flashlight, keys and the most horrible outdated uniform you can imagine. Luckily we have a slighty different outlook at "privatized law enforcement" here. If guards have guns, robbers will too. So we don't.
It's really a quiet job, mine, very few aggressive customers and only minor violent episodes during my six years. I could never work as a bouncer or something like that where violence would be a constant threat. I'm no fan of violence.
I've always imagined a robbery at my job would take place like this:

"This is a robbery!"
"Welcome, Sir. How may I be of assistance"
"This is a robbery!"
"Please, help yourself, Sir. I'll go sit over here in the corner and cry quietly. Let me know if there is anything I can do for you."

- Btw, mr. Butterknife. Isn't hating everyone and feeling superior to them part of the job description when you work with IT..?
Touche - lol!

I can just imagine Kaninen now as Ben Stiller in Night at the Museum . . .
Ashen is offline   Reply With Quote
Old October 2nd, 2008   #12 (permalink)
Captain
 
bassie999's Avatar
 
Join Date: Jul 2006
Location: Geneva, Switzerland
Posts: 1,134
Send a message via Yahoo to bassie999
Default Re: The Customer is Always WRONG

As an IT guy you must have a lot of "stupid customers"...

I once helped a colleague of mine with his computer. He told me he had a virus on it, and asked me if I could check it out for him.

So I ran the anti-virus software etc. and found nothing. So I asked him what his problem was.

He said that every night he turned off his computer, but when he arrived in his office the next morning, his computer was up and running again. He was always the lastperson to leave the office, and the first person in. He was actually the only guy with the keys to his office, and noone could ever walk into his office without him knowing it. It had started some weeks ago, just after the IT department had installed some new software.

Intrigued by this problem, I checked with the IT department. They didn't know what was wrong, and they just installed a windows update or something, and had ran a viruscheck after that as well.

So I went back to my coleague and asked him if he could just show me what he did every night before he switched of his computer.

He showed me how he would click on "Start", "Shut down" and than on "OK".

After the computer had restarted, I showed him the drop down menu on the shut down screen, where he could choose to shut down his computer, instead of restarting it...


Edit: And this just shows how not-boring a tax adviser job can be...
__________________


Quote:
Originally Posted by wtf.panda View Post
Every single one of you except Bassie is a noob. PBN. Pure-bred-noob.
Help the Gamestrafe Alliance on Cyber Nations. Click here for more info.
bassie999 is offline   Reply With Quote
Old October 3rd, 2008   #13 (permalink)
GameStrafe Staff
 
KnifeHeavy's Avatar
 
Join Date: Jan 2007
Posts: 3,355
Default Re: The Customer is Always WRONG

yea i float around my office in my own glory most days - other days im soiled in other's shit -
IT sucks unless it working

Funny I thought of ben stiller to with some EU badge

Bassie i would have LOL'ed but i remembered that I have to help fools like that too.....
__________________
Quote:
Originally Posted by unertl View Post
dont take this the wrong way bro, but this sucks and you suck


KnifeHeavy is offline   Reply With Quote
Old October 3rd, 2008   #14 (permalink)
Private
 
Punx's Avatar
 
Join Date: Oct 2008
Posts: 1
Default Re: The Customer is Always WRONG

Have you checked out Not Always Right | Funny & Stupid Customer Quotes ? I've wasted countless hours on this site...
Punx is offline   Reply With Quote
Old October 3rd, 2008   #15 (permalink)
Captain
 
bassie999's Avatar
 
Join Date: Jul 2006
Location: Geneva, Switzerland
Posts: 1,134
Send a message via Yahoo to bassie999
Default Re: The Customer is Always WRONG

I lol-ed. The Dilbert Newsletter also has these great stores of in-duh-viduals.

And BTW: Welcome to these forums!
bassie999 is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 05:33 PM.